Privacy Policy

Privacy Policy

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Electric Altitude LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.electric-altitude.com/ (the “Website”), and describes your rights under applicable state and federal laws, including Arizona law and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

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1. Information We Collect

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We may collect information about you in various ways, including:

Personal Information

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We may collect personal information that you voluntarily provide when you:

• Fill out a contact form

• Request services or estimates

• Subscribe to communications

• Sign up for SMS updates

• Communicate with us

 

This may include:

• Name

• Email address

• Phone number

• Mailing address (if provided)

• Any other information you choose to provide

 

Automatically Collected Information

 

When you visit our Website, we may automatically collect certain information, including:

• IP address

• Browser type

• Operating system

• Device information

• Referring URLs

• Pages visited

• Time and date of visit

 

We may use cookies and similar technologies to enhance user experience and analyze Website performance.

 

2. How We Use Your Information

 

We may use your information to:

• Provide and manage our services

• Respond to inquiries and service requests

• Send appointment confirmations and updates

• Send marketing communications (if you opt in)

• Send SMS communications (if consent is provided)

• Improve Website functionality and performance

• Comply with legal obligations

• Protect our rights and prevent fraud

 

We will only process personal information where we have a lawful basis to do so.

 

3. Sharing of Information

 

We do not sell your personal information.

 

We may share information:

 

• With Service Providers

• With trusted third-party vendors who perform services such as website hosting, analytics, payment processing, or messaging services. These vendors are contractually obligated to safeguard your data.

• For Legal Compliance

• If required by law, court order, subpoena, or governmental authority.

• Business Transfers

• In the event of a merger, acquisition, or sale of assets.

 

We do not share your SMS consent or phone number with any third party for marketing purposes.

 

4. Data Retention

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We retain personal information only as long as reasonably necessary to:

• Fulfill service obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

 

5. Your Privacy Rights

 

Arizona Residents

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Arizona does not currently provide a comprehensive consumer data privacy statute equivalent to CCPA. However, we comply with applicable Arizona consumer protection laws and data security requirements. Arizona residents may request access to or correction of personal information we maintain by contacting us.

 

California Residents (CCPA / CPRA Rights)

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If you are a California resident, you have the following rights:

 

Right to Know

You may request disclosure of:

• Categories of personal information collected

• Sources of collection

• Business purpose for collection

• Categories of third parties with whom information is shared

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Right to Access

You may request a copy of the personal information we have collected about you.

 

Right to Delete

You may request deletion of your personal information, subject to certain legal exceptions.

 

Right to Correct

You may request correction of inaccurate personal information.

 

Right to Opt-Out of Sale or Sharing

We do not sell your personal information. Therefore, no opt-out of sale mechanism is required at this time.

 

Right to Limit Use of Sensitive Personal Information

We do not collect or process sensitive personal information for purposes beyond providing requested services.

 

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

 

How to Exercise Your Rights

 

To submit a privacy request, contact us:

 

Email: MileAbove@Electricaltitude.com
Phone: 928-308-8332

 

We may verify your identity before processing your request.

 

6. Security of Your Information

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, consistent with Arizona data breach notification laws and general industry standards.

However, no system is completely secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

 

Our Website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

 

9. Contact Information

 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

 

Electric Altitude LLC

Email: MileAbove@Electricaltitude.com
Phone: 928-308-8332

By using our Website, you consent to this Privacy Policy.

 

SMS Terms & Conditions

 

1. SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2. Types of SMS Communications

If you have consented to receive SMS messages from Electric Altitude LLC, you may receive messages related to:

• Appointment reminders

• Service updates

• Follow-up communications

• Billing inquiries

• Promotional offers (if applicable)

 

Example:
“Hello, this is Electric Altitude confirming your upcoming appointment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

 

3. Message Frequency

Message frequency may vary. You may receive up to 2–4 SMS messages per week depending on service activity.

 

4. Fees

Standard message and data rates may apply.

 

5. Opt-In

You may opt-in verbally, via website form, by checking an SMS consent box, or via written form.

 

6. Opt-Out

Reply “STOP” at any time to opt out.
You may also contact:

MileAbove@Electricaltitude.com
928-308-8332

 

7. Help

Reply “HELP” for assistance or contact us directly using the information above.

 

8. Standard Messaging Disclosures

• Message and data rates may apply

• You may opt out at any time by texting “STOP”

• For assistance, text “HELP”

• Message frequency may vary

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